Unprintable
The laboratory has two types of networked printers. We have a variety of HP Laser Jets, some publicly available and some not. The older ones are reachable only by AppleTalk, but the newer ones have IP numbers and/or announce themselves by Bonjour/Rendezvous. We also have three multifunction machines. Two are photocopier/printers, and the third functions as a fax also. The company that provides them rebadges them; two are made by Toshiba and one by Canon. Printing to the Toshibas, including the one closest to my desk, has always been an iffy proposition, especially from a Macintosh. But, generally, it's possible to print, using the Generic Postscript driver. Before I upgraded to Tiger, I was able to define a printer queue based on its IP number, and use a PPD file that allowed me to do things like duplex. But since, the upgrade, that hasn't worked. A colleague, however, has managed to print to it and access these features using an HP driver, but I haven't been able to make that work.
For the past hour, I've been trying all sorts of permutations (a lot of HP LaserJet 5 PPDs are available), and have been unable to print to the copier/printer. At best, I've been getting semi-informative error messages like "unable to get printer status (server-error-operation-not-supported)." Using the CUPS HPLaserJet 4Si Gimp PPD that my colleague has no problem with gives me "Printer busy; will retry in 10 seconds..."... Hmmm...wonder if it's a firewall problem. I'll have to wrestle with that tomorrow. Fortunately, I had no difficulty printing to the closest true HP printer.
UPDATE: Defining the printer via AppleTalk rather than IP, but using the HP PPD gives me still a different set of errors. Essentially, printing stalls at 24% of the first page. In contrast, the same printer setup from my old iMac works fine. Something's different here.
For the past hour, I've been trying all sorts of permutations (a lot of HP LaserJet 5 PPDs are available), and have been unable to print to the copier/printer. At best, I've been getting semi-informative error messages like "unable to get printer status (server-error-operation-not-supported)." Using the CUPS HPLaserJet 4Si Gimp PPD that my colleague has no problem with gives me "Printer busy; will retry in 10 seconds..."... Hmmm...wonder if it's a firewall problem. I'll have to wrestle with that tomorrow. Fortunately, I had no difficulty printing to the closest true HP printer.
UPDATE: Defining the printer via AppleTalk rather than IP, but using the HP PPD gives me still a different set of errors. Essentially, printing stalls at 24% of the first page. In contrast, the same printer setup from my old iMac works fine. Something's different here.
1 Comments:
At 5/23/2006 3:15 PM, Frazzled Tech said…
Have you tried adding the printers via LPR instead of IPP? Worst case scenario, go into /Library/Printers and find the HP folder. Delete it, reinstall drivers.
That usually clears up those kinds of goofy errors.
Post a Comment
<< Home